50bd Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 50bd collects, how it is used, who it may be shared with, and the rights you hold as a player on our platform.
Overview
Introduction to This Policy
Last updated: January 2026. This Privacy Policy applies to all users of the 50bd website and describes how 50bd collects, processes, stores, and protects your personal information. By creating a 50bd account or continuing to use the platform, you acknowledge that you have read and understood this policy.
50bd is committed to protecting the privacy of every player who uses our platform. We collect only the data that is necessary to deliver a safe, reliable, and enjoyable online gaming experience. We do not sell your personal information to third parties, and we apply industry-standard security measures to ensure your data is held safely at all times.
This policy applies to personal data collected through the 50bd website, mobile browser session, and any customer support communications you initiate with our team. If you have questions about any aspect of this policy, you may contact our support team at [email protected] at any time. Our team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Data We Collect
Name, contact details, payment info, and activity data needed to run your account
SSL Encryption
All data transmitted between you and 50bd is protected by 256-bit SSL encryption
No Data Sales
50bd never sells your personal information to marketing agencies or data brokers
Your Rights
Access, correct, delete, or restrict your data by contacting our support team
Cookies
We use essential and analytics cookies — you can manage preferences via your browser
Contact Us
Reach our privacy team at [email protected] for any data-related request
Data Collection
What Data We Collect
Account and Identity Data
When you register a 50bd account, we collect the following categories of personal information:
- Full legal name and date of birth (required for age verification)
- Mobile phone number and, where provided, email address
- Mobile banking account identifiers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Identity documents submitted for KYC verification (such as national ID or passport)
Usage and Technical Data
When you use the 50bd platform, we automatically collect certain technical data, including:
- Device type, operating system, and browser information
- IP address and approximate geographic location (country or city level)
- Pages visited, session duration, game play history, and betting activity on the platform
Communications Data
If you contact 50bd support by email or any other written channel, we retain a record of that correspondence. This includes the content of your message, the date and time it was received, and any follow-up communications. This data is used solely to resolve your query and to maintain a support history for your account.
Data Usage
How We Use Your Data
Purposes of Processing
50bd processes your personal data only for the following legitimate purposes:
- To create and manage your player account, including verification of identity and age
- To process deposits and withdrawals via your registered mobile banking method
- To comply with anti-money laundering (AML) and responsible gaming obligations
- To provide customer support and respond to your enquiries
- To improve platform performance and personalise your gaming experience where applicable
Legal Basis for Processing
50bd processes your data on the legal bases of contractual necessity (to fulfil the player agreement), legitimate interest (fraud prevention, platform security), legal obligation (KYC, AML compliance), and, where applicable, your consent (marketing communications, where separately obtained). You may withdraw consent for marketing communications at any time by contacting [email protected].
Data Sharing
Who We Share Your Data With
Third-Party Processors
50bd does not sell your personal data. We may share your data with carefully selected third-party service providers who process it strictly on our behalf and only for the purposes described in this policy. These include:
- Payment processors (bKash, Nagad, Rocket, Upay) — to complete your financial transactions
- Identity verification and KYC service providers — to confirm your age and identity
- Game software providers (such as Pragmatic Play, Evolution Gaming) — to deliver the games on the platform
- Analytics and fraud prevention providers — to protect platform integrity and improve service quality
Legal and Regulatory Disclosures
50bd may disclose your personal data where required to do so by applicable law, court order, or regulatory authority. In such cases 50bd will disclose only the minimum data necessary to satisfy the legal obligation and will, where legally permitted, notify you before making such a disclosure.
Cookies
Cookies and Tracking Technologies
Types of Cookies We Use
50bd uses cookies and similar tracking technologies to operate and improve the platform. We use three categories of cookies:
- Essential cookies — strictly necessary to deliver the platform's core functions, such as maintaining your login session and processing transactions
- Analytics cookies — help us understand how players navigate the platform, which pages are most visited, and where user experience can be improved
- Preference cookies — remember your language and display settings so you do not have to re-enter them each visit
Managing Cookie Preferences
You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent some parts of the 50bd platform from functioning correctly. Blocking analytics or preference cookies will not affect your ability to register, deposit, play, or withdraw.
Security & Retention
Data Security and Retention Periods
Security Measures
50bd employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive account information, access controls restricting data access to authorised personnel only, and regular security reviews of our systems and processes.
Retention Periods
50bd retains your personal data for as long as your account remains active and for a reasonable period thereafter to satisfy legal, regulatory, and audit obligations. Account data, KYC documentation, and transaction records are typically retained for a minimum of 5 years following account closure, in line with applicable anti-money laundering regulations. Where data is no longer required for any lawful purpose, it is securely deleted or anonymised.
Your Rights
Your Rights Over Your Personal Data
As a 50bd player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details. We aim to respond to all data rights requests within 30 days.
- Right of access — request a copy of all personal data 50bd holds about you
- Right to rectification — request correction of inaccurate or incomplete personal data
- Right to erasure — request deletion of personal data where it is no longer required for a lawful purpose
- Right to restrict processing — request that 50bd pauses processing of your data in certain circumstances
- Right to data portability — receive a copy of your data in a structured, machine-readable format
- Right to object — object to processing carried out on the basis of legitimate interest, including direct marketing
Additional Provisions
Minors and Marketing Communications
Protection of Minors
The 50bd platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account suspended. Parents and guardians who believe a minor has registered on 50bd should contact [email protected] without delay.
Marketing Communications
50bd may send you promotional communications relating to bonuses, new games, or seasonal offers where you have provided consent to receive such communications. You may opt out of marketing communications at any time by contacting [email protected] and requesting removal from our marketing list. Opting out of marketing will not affect your ability to use the platform or receive service-related communications necessary for your account.
Updates & Contact
Policy Updates and How to Contact Us
50bd reserves the right to update this Privacy Policy at any time. Where changes are material, we will endeavour to notify registered players via their registered contact information. The date shown at the top of this page reflects when the policy was last revised. Continued use of the 50bd platform after any revision constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 50bd holds about you, please contact our support team at [email protected]. All privacy-related enquiries are handled by our dedicated team, and we aim to respond within 30 days of receipt. Our support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
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